Computer Devices
By Rylee Smith
You’ll need to reset your printer to clear the ink counters, after resetting it’ll not display the error code again. Follow this procedure to reset the printer--
1. Power off the printer.
2. Holding the stop/reset button, press and hold power button also. Hold both buttons together for 5 secs.
3. Still holding the power button, release the stop/reset buton, then press the stop/reset button twice.
4. Release power button (the screen should now say 'Service Mode').
5. Wait until the power button lights steady green, then press the stop/reset button three times with a 3 sec space between each press. On the 3rd press the indicator should turn steady orange.
6. Press the power button once, (the orange light should go off).
7. Open the printer and remove both cartridges. Wait for 10 seconds. Replace the cartridges and close printer. Wait for 30 seconds.
8. Press the power button, and wait until printer has shut down.
9. Press power button to power up. The printer will feed one piece of paper, then ask you to set the language.
10. The page counter is now reset.
Please rate the solution & revert for further assistance.
Thanks
Computer Devices
6 comments:
Hello,
thank you for your instructions. Unfortunately after doing everything you said the same error message appears in den LCD display of my MX310. Do you have any other idea?
Thanks!
Dont work :-(
@ Step 5 i dont get a steady orange light, and when I use then the power button the printer turn off
Orange light never goes solid
doesn't work for me. no orange light starts when I am in service mode.
Worked for me, but at step 5 i've presed the reset button more times and holded it for some time (about 5 sec) so the pirnter message goes to Service mode Idle
Cracking. worked a charm. Thanks
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